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VBU Furniture
VBU Furniture is a Chicago-based online furniture retailer dedicated to providing high-quality, affordable home furniture with honest pricing and reliable delivery. We serve customers throughout Chicagoland and nationwide, offering a curated selection of living room, bedroom, dining, office, and home décor pieces from trusted U.S. brands.
Our mission is simple: deliver Value, Beauty, and Utility in every piece of furniture we sell.
Who We Are
VBU Furniture is owned and operated by a local Chicago team with years of experience in retail, logistics, and customer service. We maintain a real physical presence at our warehouse and operations center:
1801 Estes Ave, Unit D, Elk Grove Village, IL 60007
312-983-2660
support@vbufurniture.com
This local presence helps us provide fast Chicago furniture delivery, professional customer support, and a dependable shopping experience.
Our Business Model
We operate using a hybrid fulfillment system designed for speed, accuracy, and customer convenience.
1. Chicago Warehouse Fulfillment
Many items are available for quick delivery from our Elk Grove Village warehouse, allowing us to offer some of the fastest delivery options in the area.
2. Direct Supplier Fulfillment
We also partner with leading U.S. furniture manufacturers and distributors. When an item is not stored locally, it ships directly from our supplier warehouses, ensuring:
- Better inventory availability
- Faster nationwide shipping
- Lower prices passed directly to customers
This approach allows us to keep prices competitive while maintaining high product quality.
Why Are Our Prices Lower?
At VBU Furniture, we operate with a lean, efficient model:
- We are Chicago-based, operating out of our warehouse in Elk Grove Village.
- We keep overhead low by avoiding large showrooms and expensive retail space.
- We partner directly with trusted suppliers and pass the savings to our customers.
- We focus on online efficiency, not retail markups.
This allows us to offer legitimate, verified discounts while providing exceptional customer service.
Our Commitment to Transparency
As a customer-focused online furniture store, we prioritize honesty and clarity.
We fully disclose:
- Where your order ships from
- Accurate delivery timelines
- Return and refund procedures
- Warranty coverage based on manufacturer policies
- All business contact information
No hidden fees. No misleading claims. Just clear, reliable furniture shopping.
Refunds, Returns & Warranty Support
We support all manufacturer warranties from our partner brands. If an item arrives damaged or defective, our team works quickly to:
✔ Replace the item
✔ Replace missing or damaged parts
✔ Provide a refund when appropriate
Our return and delivery policies are clearly communicated to ensure a smooth, hassle-free experience.
Our Mission: Value • Beauty • Utility
Every piece of furniture we offer is selected to deliver:
Value
Competitive prices without sacrificing quality.
Beauty
Modern, stylish, and elegant designs for every home.
Utility
Durable, functional pieces built for everyday life.
We aim to be one of Chicago’s most trusted furniture retailers by combining quality products with exceptional service.
A Real Team, A Real Chicago Furniture Store
We are not an anonymous marketplace or a drop-ship-only site.
We operate a real warehouse, employ a real local team, and provide real customer service you can count on.
You’re always welcome to pick up orders directly from our warehouse or contact us for support.
We look forward to helping you create a beautiful, comfortable home with furniture you’ll love.

