About Us

VBU Furniture is operated by Relinefy ECOM LLC (DBA: VBU Furniture), a Chicago-based online furniture retailer offering high-quality home furnishings with transparent pricing and reliable delivery. We serve customers throughout Chicagoland and across the continental U.S. (48 contiguous states), offering a curated selection of living room, bedroom, dining, office, and home décor pieces from trusted U.S. brands.

Our mission is simple: deliver Value, Beauty, and Utility in every piece of furniture we sell.

VBU Furniture is owned and operated by a local Chicago team with years of experience in retail, logistics, and customer service. We maintain a real physical presence at our warehouse and operations center:

1801 Estes Ave, Unit D, Elk Grove Village, IL 60007
847-483-2307
support@vbufurniture.com

This local presence helps us provide fast Chicago furniture delivery, professional customer support, and a dependable shopping experience.

We operate using a hybrid fulfillment system designed for speed, accuracy, and customer convenience.

Many items are available for quick delivery from our Elk Grove Village warehouse, allowing us to offer some of the fastest delivery options in the area.

We also partner with leading U.S. furniture manufacturers and distributors. When an item is not stored locally, it ships directly from our supplier warehouses, ensuring:

• Better inventory availability
• Faster U.S. shipping within the continental U.S. (48 contiguous states)
• Lower prices passed directly to customers

This approach allows us to keep prices competitive while maintaining high product quality.

At VBU Furniture, we operate with a lean, efficient model:

• We are Chicago-based, operating out of our warehouse in Elk Grove Village.
• We keep overhead low by avoiding large showrooms and expensive retail space.
• We partner directly with trusted suppliers and pass the savings to our customers.
• We focus on online efficiency, not retail markups.

This allows us to offer legitimate, verified discounts while providing exceptional customer service.

As a customer-focused online furniture store, we prioritize honesty and clarity.
We fully disclose:

• Where your order ships from
• Accurate delivery timelines
• Return and refund procedures
• Warranty coverage based on manufacturer policies
• All business contact information

No hidden fees. No misleading claims. Just clear, reliable furniture shopping.

We support all manufacturer warranties from our partner brands. If an item arrives damaged or defective, our team works quickly to:

✔ Replace the item
✔ Replace missing or damaged parts
✔ Provide a refund when appropriate

Our return and delivery policies are clearly communicated to ensure a smooth, hassle-free experience.

Every piece of furniture we offer is selected to deliver:

Competitive prices without sacrificing quality.

Modern, stylish, and elegant designs for every home.

Durable, functional pieces built for everyday life.

We aim to be one of Chicago’s most trusted furniture retailers by combining quality products with exceptional service.

We are not an anonymous marketplace or a drop-ship-only site.

We operate a real warehouse, employ a real local team, and provide real customer service you can count on.

You’re always welcome to pick up orders directly from our warehouse or contact us for support.

We look forward to helping you create a beautiful, comfortable home with furniture you’ll love.